![]() Signal displays where you can find the backup under the title Backup folder.You can verify whether or not a backup has completed successfully by checking the time of the last backup. Confirm that you have written down the passphrase.You will need this passphrase in order to restore a backup. Copy the 30-digit passphrase from left to right, top to bottom.For Android OS version 9 or earlier, go to step 3.įor Android OS version 10 or later, select Choose folder and choose where to save the backup file.Tap on the profile icon to access Signal Settings > Chats > Chat backups > Turn on.On the new phone, install Signal select Transfer or restore account, select restore from backup, and enter your 30-digit passphrase to restore before submitting your phone number for registration.New phone? Manually move the backup file from your old phone to your new phone.Same phone? Manually move the backup to a computer before you reset this phone.Manually move the Signal folder that contains the backup file.On the old phone, enable a backup within Signal on the phone that has your Signal message history.Disable your VPN or Wi-Fi Hotspot that interferes with Wi-Fi Direct connections.Īndroid Phone Settings > Apps or Apps & Notifications > Signal > App Permissions or Permissions > Enable all permissions.On the old phone, uninstall Signal typically in Android Phone Settings > Signal > Uninstall or through steps specific to your phone.On the old phone, tap Done to complete.On the new phone, tap Continue registration and register the device.Confirm the 7-digit code matches on both phones and select Continue on each phone.Physically move the new phone near the old phone and accept the alert on the new phone.On the old phone, go to Signal Settings > Account > Transfer account > Continue.On the new phone, install Signal > select Transfer or restore account > enable permissions > select Transfer from Android device > Continue.How do I transfer from an Android device? Don't have your old device? Select Restore from backup if you've previously made a backup.Select Transfer from Android device if you have your old phone available.Choose which way you want to move messages.On your new device, install and open Signal.can open Signal and view your message history.is physically close to your old phone that has your existing Signal message history.can receive a SMS or call to complete registration.Updated to the latest version of Signal Android v5.5 or later.If you selected the Transfer or restore account option, go back or swipe close then open Signal again and select Continue.On your new device, install and open Signal, select Continue and complete registration. ![]() Signal does not have a copy of your messages. You can not do this if you do not have access to your message history. What if I do not have my old Android phone, restored my Android phone to factory settings, or lost my phone? Click here if you have a new Android phone.Click here if you do not have a new Android phone and reinstalled Signal on the same phone.Use a backup to move your local Signal data to a new Android phone. accidentally deleted a message or chat.uninstalled Signal on your iPhone or iPad.do not have your old device or lost your phone.Message restoration or account transfers are not currently supported, if you:.If you have your old device, select the platform to transfer messages:.There are still ways to retrieve your chat history.Signal messages, pictures, files, and other contents are stored locally on your device. So you can easily access your old messages on a new phone.īut since switching operating systems means that the storage system also changes, you can use your Google Drive backed up chat on a system that backs up its data to iCloud or iTunes. So if you stay within the same operating system, and move to a new phone, the backup storage system can still work the same on both devices. If you read the notification carefully, you'll see that it saves your data to the linked Google Drive account. ![]() WhatsApp routinely asks you if you want to back up your chat history if you don't already. If you were to simply shift to a new Android phone from an Android phone or just shift between iOS devices, then simply set up your account (provided the number is still the same) would give you access to old chats. This is why you can't access one from the other. On iOS devices it uses iCloud and on Android devices, it uses Google Drive. WhatsApp does not store your backup chat messages on its server. Part 1: Why Can't You Retrieve WhatsApp Chat History on iPhone?īefore we dive into how you can transfer WhatsApp messages from android to iPhone, let's go over why you can't just log in to your WhatsApp and restore the backups.
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